Wondering how to cancel your flight on Cathay Pacific Airlines? You came to the right place! Here, you will get the very important information that you must know when it comes to canceling a flight on Cathay Pacific. Moreover, the airline recently announced its Cathay Pacific flight cancellation policy that allows passengers to cancel their journey with ease.
Further, the airline sometimes charges cancellation fees to passengers who cancel their flight after the risk-free period expires. When it comes to flight cancellation, you can easily cancel your flight using various methods. In the article below, we will learn the policy guidelines, the methods to cancel a flight, and more. So, keep reading!
Need help? You can connect with us directly at Tours N Travel Pro by calling a toll-free number +1-844-402-8105. Moreover, you can ask our experts to assist you regarding Cathay Pacific’s cancellation policy.
What Is The Cancellation Policy For Cathay Pacific?
Here you will understand the terms and conditions of the flight cancellation policy of Cathay Pacific. So, take a closer look at the following point.
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Passengers can cancel their flight for free when they do the same within 24 hours of booking. However, ensure that your flight must be booked up to seven or more days before departure.
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However, passengers with non-refundable fare can cancel their flight but the airline will waive the complete value of their flight ticket.
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Similarly, canceling a refundable flight ticket will result in a lower cancellation fee than non-refundable tickets.
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Passengers who have eligible flight tickets can ask for a refund from Spirit Airlines under Cathay Pacific flight cancellation rules.
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Keep in mind that the refund is usually provided to the passengers in the original form of payment.
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You must read the terms and conditions of the cancellation policy at the time of flight reservation, as various flight tickets have different rules for cancellation.
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In addition to this, the airline offers various flexible options such as a refund or making the changes to the booking for free under extreme circumstances.
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Besides, Cathay Pacific has reserved the right to impose a cancellation fee in the specific conditions.
How Does Cathay Pacific 24-Hour Flight Cancellation Policy Work?
As per the Cathay Pacific flight cancellation policy, passengers can cancel their flight within 24 hours of booking. Moreover, this policy is very useful for the passengers who are willing to change their itinerary. Therefore, you can easily cancel your travel plans if needed. Besides, you can cancel your flight reservation online or by connecting with the customer service team to avoid hidden fees.
What Bookings are Eligible For 24-Hour Cancellation?
Flights that are booked directly on cathaypacific.com, the Cathay Pacific mobile application, or the WeChat Mini program are only eligible for 24-hour free cancellation. Besides, the bookings that are not eligible include:
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The flight departs within eight days.
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The bookings that made with a discount coupon code.
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Asia Miles flight award bookings, group bookings, hotel bookings, MICE (meetings, conferences, incentives, exhibitions) bookings, package bookings, and sea transport code-share services.
Process To Cancel Cathay Pacific Flights
Canceling flight tickets on Cathay Pacific is an easy and straightforward process that can be done in various ways. Let’s learn all the ways through the step-by-step guidance:
Flight Cancellation Online
Using the online procedure when canceling a flight is the best option. The process is easy, as mentioned below:
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Open the official Cathay Pacific website on your browser.
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Locate the Manage Trip tab and select it.
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Enter the required details in the blank column.
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Pick the flight that you wish to cancel.
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Here, select the Cancel tab.
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After that, you will receive a cancellation email or text.
Flight Cancellation Offline
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Reach out to the Cathay Pacific ticketing office directly.
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Share your reservation information with the available officials.
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Request them to cancel your flight.
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Confirm your flight cancellation.
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Go through the cancellation details and fees.
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Follow the staff instructions to complete the process.
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Get a cancellation confirmation at the same time.
Flight Cancellation By Phone Call
The process to cancel a flight can be done through a phone call. For this, you must dial the Cathay Pacific cancellation phone number to communicate with representatives. You have to share a six-digit booking or ticket number with them and other booking details. Besides, do not forget to ask for a refund from them.
Cathay Pacific Cancellation Fee
Passengers have to pay a cancellation fee to the airline in certain conditions according to Cathay Pacific flight cancellation policy. Here are the points related to the cancellation fee.
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Passengers must pay a cancellation fee of $150 for tickets that are not used or partially used.
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Besides, you have to pay $200 as a cancellation when your flight ticket expires.
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Cathay Pacific will ask you to pay $150 for flight cancellations, with the exception of fares that can not be canceled.
What Is The Cathay Pacific Refund Policy?
Now, you need to be familiar with the refund policy of the airline as every person wants to get a refund after flight cancellation. So, here are the conditions to get a full refund after canceling your flights:
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You cancel your reservation within 24 hours of purchase.
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You have bought a refundable flight ticket.
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When the airline delays your flight for 3 or more hours.
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You cancel your flight within the specific period as per the fare rules you have chosen.
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When you purchased the first flex ticket.
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The airline refuses to board the flight even if you have a confirmed reservation.
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You missed your connecting flight as the airline changed your flight for safety reasons.
How Long Does Cathay Pacific Take To Provide Refund?
Once you send a refund request to Cathay Pacific, the airline will provide your refund within seven working days if you are eligible. Besides, you will get your refund depending on your bank and payment service. Similarly, the airline usually provides the refund in the original form of payment such as a bank account or credit card.
Likewise, you can request a refund on Cathay Pacific through the official website or by calling customer service. If you call the professionals at Cathay Pacific, you have to share your flight details with them to process your refund request.
Flight Cancellations By Cathay Pacific
Passengers may face the disruptions when Cathay Pacific cancels their flight due to the safety reasons. In this case, the airline offers a complete refund to the passengers or offers alternate flight options. Here is what you must do if your flight is disrupted by Cathay Pacific Airlines.
Get The Latest Information
The airline provides regular updates to travelers in case of flight disruptions. Similarly, you need to check out the Travel Alerts posted on the homepage for the new updates. On the other hand, you can check the current status of your flight on the official site. If you are present at the airport, you can check the latest flight updates through the screens or public announcements. The Cathay Pacific agents are always available at the airport to help you.
Share Contact Information
You must ensure that your contact information is corrected under the Manage Booking. It allows you to get the latest updates direct from Cathay Pacific about any modification or cancellation of your flight. For this, you need to sign up for the notify mobile text facility offered by the airline.
Manage Your Booking
Cathay Pacific designed special guidelines ahead of flight disruptions that allow the passengers to make the modifications to their booking for free subject to the reason for the flight disruption. Passengers can easily change their flight using the Manage Booking option on the official site when they have booked their flight directly from Cathay Pacific or its mobile app.
Before Visiting At The Airport
If your flight is delayed by the airline and there is a new estimated time of flight departure, then the boarding and check-in time will reflect the new departure time. Besides, if your flight has been canceled and you have a new flight schedule, you must note the boarding and check-in time.
Besides, the airline advises you to check the options of local transportation in specific situations where your flight is disrupted due to local weather.
Can I Cancel My Flight Ticket And Get A Refund?
Yes, passengers can cancel their flight within the risk-free window (24-hour cancellation) to get a complete refund under the Cathay Pacific flight cancellation conditions. Remember that the refund amount depends on the type of air fare and the cancellation time window.
Takeaway!
Here, we have discussed the Cathay Pacific flight cancellation policy in detail. Similarly, you are now well-familiar with the cancellation process and fee. Additionally, the airline advises the passengers to cancel their flight booking within 24 hours of booking to save themselves from any loss. To gather additional information, you are free to call our customer service team anytime for quick guidance. Feel free to get in touch with us!
