After booking a flight, travel plans can change or be cancelled anytime due to the uncertainty of life. This is why it is crucial to familiarize yourself with the airline refund policy so that you will be able to get your refund whenever you change or cancel your booking.
Getting a refund is not a big task when you already know about the rules and conditions of the policy. If you wish to apply for a refund under the supervision of the airline’s experts, then you can contact them now by dialling a toll-free number at +1-844-402-8105.
Flight Refund Policy's Terms And Conditions
Here, let’s explore the terms and conditions of the refund policy which is designed by the airline. Check out all the points one by one thoroughly:
Travellers must know that the refund eligibility depends on the ticket fare chosen by them, the method of flight booking, and the date of flight booking before the departure date.
Under the refund policy, you will get only e-credit vouchers if you are not eligible for a refund.
The flights that are cancelled within 24 hours of flight booking are eligible for a complete refund. After 24 hours, penalty charges will be applied for the flight cancellations.
If an airline cancels your flight due to any reason, then it will provide you with a rebooking option or refund option. You can ask the airline for a refund if the alternate flight schedule does not suit you.
Besides, flyers are also eligible for a refund when the airline delays their flight for three or more hours. For this, they have to cancel their flight first before asking for a refund.
Passengers with refundable flights can only expect a refund from the airline. Otherwise, they will only get credit vouchers when they cancel their flight.
The airline will take only 7 to 10 business days to transfer your refund to the original form of payment.
Get a Refund Even After 24 hours Of Cancellation
Airlines offer full refundable flight tickets that allow you to get a refund within 24 hours of ticket purchase. Similarly, if you book your flight directly through the airline’s official website or mobile application, then you can rescind your reservation within 24 hours of booking for any reason for a full refund as per the airline’s refund policy rules.
When you cancel your flight within this time frame, keep in mind that your flight must be booked up to seven or more days before the departure date of the flight.
Understanding The Eligibility Of Getting A Flight Refund
As we mentioned earlier, eligibility to get a refund depends on various factors such as type of airfare, booking method, payment method, and booking date. Besides, if you have purchased your flight tickets directly through the airline, then you can expect a full refund from the airline when it cancels your flight within the specific duration. Let’s have a look at the eligibility criteria based on different type of fares under the airline ticket refund policy:
Refundable Flight Tickets
If you have booked a refundable flight ticket with your desired airline, then you can cancel it for free within the risk-free duration. However, make sure that the flight ticket is booked via cash, check, or credit card. To make a refund request, you must submit an online form according to the refund policy conditions. The refund will be provided in the original form of payment in case of refundable flight tickets.
Non-Refundable Flight Tickets
Airline’s non-refundable flight tickets allow you to change or cancel your booking within one year of the original reservation date based on the applicable waivers.
Domestic Travel: Must rebook and complete travel within one year.
International Travel: Must rebook to the same or another international destination and start travel within one year of flight booking.
Note: Basic economy flight tickets cannot be changed or refunded once you miss 24 hours of risk-free period.
Basic Economy Flight Tickets
With basic economy tickets, flyers have to cancel their flight ticket within a certain period in order to get a refund. After missing this period, you are no longer eligible to get a refund for your ticket value unless you buy travel insurance, which may cover specific ticket changes or cancellations.
Once the cancellation fee is applied, the remaining value of your flight ticket will be provided to you in the form of e-Credit. Keep in mind that these credit vouchers can be used to book the upcoming flight booking, but the validity of these vouchers is one year.
Award Flight Tickets
Are you wondering whether the airline’s reward tickets are refundable or not? Well, you may able to reclaim your miles based on the method of redeeming miles for reward travel.
Award Tickets: If you have used miles to fully cover your flight ticket, then your miles will be re-deposited into your miles account when you cancel your booking.
Pay With Miles Ticket: For some cardmembers, the miles are used to redeem a pay with miles ticket that is non-refundable. You will acquire an e-Credit for the ticket’s value instead of miles being redeposited.
Miles + Cash Tickets: Keep in mind that the cash portion is non-refundable for miles + cash bookings, but the miles will be redeposit into your miles account if you cancel your ticket.
Upgrade With Miles Ticket: The miles that are used for upgrades cannot be redeposited unless the flight ticket is cancelled within 24 hours of purchase.
Simple Procedure To Request An Airline Refund
In accordance with the flight ticket refund policy, there are numerous ways available to get a refund, which we will learn ahead. Keep in mind that a flyer can ask for a refund when they book their flight directly through the airline. Let’s understand the ways in detail for better clarity:
Claim A Refund Via the Official Website
Passengers can ask for a refund online through the official website of the airline. Here are the proven steps:
Visit the airline’s official website.
Log in to your account.
Click on the Manage Booking tab.
Select a flight to cancel.
Once done, select the Request Refund option.
Fill out the form, and you will be done.
Claim A Refund Via Customer Service
Flyers can also get in touch with a live representative in order to receive a refund for their flight. All you need to do is consider the following steps:
Dial the airline’s phone number at +1-844-402-8105.
Follow the IVR menu carefully.
Select the right key to connect your call.
Once your call will be connected, ask for help from the concerned person.
Share your booking details with them.
Wait till they will apply for your refund on your behalf.
Claim A Refund Via Airport Professionals
Travellers can also visit the nearest airport directly in order to ask for a refund. Once you reach the airport, go to the help centre, and you will meet the airline’s professionals. They will surely assist you in getting your refund. But you must share your reservation details with them.
How To Track The Status Of My Airline's Refund Request?
Have you applied for an airline refund? To keep updated with the status of your refund request, you need to follow the mentioned steps:
Navigate to the official site of the airline.
Go to the Request A Refund section.
Now, click on the Refund Form tab.
You will see a pop-up on the screen.
Now, select the Check Refund Status option.
Enter details such as your first and last name and refund request number.
At last, choose the Continue button to get to know about your refund request status.
Types Of Documents Required To Get A Refund
Before claiming a refund, travellers must be aware of the documents that they have to submit to the airline. Go through the table below to learn about the same:
Document | Purpose | Details |
Ticket Information | To process and verify the refund | Booking reference and ticket details |
Original Payment Method | To issue the refund | Card or account used for purchase |
Travel Disruption Details | To justify the refund request | Details of the disruption causing the request |
Want More Information Regarding Refund Policy? Contact Us Now!
In the above data, we have mentioned all scenarios that come under the airline refund policy so you can easily get your refund. But, if you wish to get more information on the refund policy, you can connect with our experts at Tours N Travel Pro by dialling a toll-free number at +1-844-402-8105. You can connect with them anytime as they are available 24/7.
Frequently Asked Questions
As per refund rules, airlines must provide refunds automatically without the passenger's claiming. The refund amount is transferred in the original form of payment, and passengers can expect a refund within 20 business days.
If you cancel a flight that has already departed, you will lose your ticket value and will not get any refund or credit voucher. However, the U.S. Department of Transportation rules permit you to get a refund if your flight is affected by the airline and you are denied the ability to use rebooking offers even if you have a non-refundable fare.
As per the new law of refund, the airlines have to provide a refund to the passengers when they cancel their flight up to 24 hours prior to the departure.
Yes, airlines offer a 24-hour cancellation window that allows you to cancel your flight for a full refund if you purchased your flight up to seven days before the departure of the flight. A refundable trip may be worth the added cost when you are uncertain about your travel plans.
Most airlines provide refundable flight tickets such as Southwest Airlines, JetBlue Airlines, United Airlines, American Airlines, Delta Airlines, etc. If you cancel your flight after missing the risk-free window, the airline will charge a cancellation fee.
The airline often charges a penalty fee when it comes to canceling an economy fare. Similarly, the fee starts from as low as $25 for a domestic flight to more than $500 for an international flight.
